Support work
Support work is the everyday: the morning routine, the appointment, the hard hour that needs someone steady in the room. Good workers notice the household rhythm, the participant's pace, and what the day is asking for. The relationship between worker and participant carries the plan, which is why we do not rush the match. We develop our workers to hold course when things get hard. The participant ends up with a team that knows them. Supports are coordinated from our office at 1484A Logan Road, Mount Gravatt, and delivered across Brisbane and nearby South East Queensland.
Support work at a glance
- Who this is for
- Participants who need consistent daily living, community, personal care, SIL, respite, or higher intensity support.
- What we provide
- Matched support workers, clear routines, communication with coordinators and families, and support aligned to NDIS goals.
- Next step
- If you are a support coordinator, you can review our referral pathway. Participants and families can also see how we begin supports.
Community access
We support participants to get out, connect, and take part in everyday life: appointments, social activities, community groups, or simply getting somewhere you want to go.
Personal care
Our support workers provide hands-on daily living assistance with respect and consistency. From morning routines and meals to hygiene and mobility, personal care is delivered in a way that preserves dignity and supports independence wherever possible.
High intensity supports
For participants with complex or behaviourally intensive needs, including those leaving or involved with the justice system, we provide skilled, consistent support delivered by workers trained to respond safely. We work closely with coordinators, clinicians, and families to get the approach right from the start.
Supported independent living (SIL)
We provide in-home support for participants living in their own homes or shared accommodation. SIL funding is matched with the right level of staffing and skill, from overnight support through to active daily assistance, so participants can live as independently as possible in a place they call their own.
Short term accommodation (STA / respite)
STA gives participants a supported break from their usual environment while giving families and carers the time they need. Our short-term stays are planned around the participant's goals and preferences.
Common questions
Related services
Contact
Reach us during office hours and we will help you with the next step.
Monday to Saturday, 7am to 7pm
Prefer a written enquiry? Connect with us